| Description |
| The City of Woonsocket (City) is accepting sealed proposals from qualified firms for a Utility Billing Software (UBS) system for its operationally independent Water and Sewer Enterprise Divisions that will meet current requirements and be capable of expansion to meet future needs. The proposed solution should include functionality for Water and Sewer Utility Billing, Customer Service and Account Management, Premise Management, Connections/Disconnections, Meter Readings and Meter Management, Service Orders, Lead Service Account Management, Rates, Billing and Accounts Receivables Management, Collections including In-Person Cash Receipts, Lockbox Payment, and Online Electronic Payment Capabilities, Reporting and Departmental Interfaces.
Specifications are available at the Finance Department, Office of Purchasing, City Hall, 169 Main Street, Woonsocket, Rhode Island 02895 between the hours of 8:30 a.m. and 4:00 p.m., Monday through Friday, as well as on the City’s website, www.woonsocketri.org under the “Bids/RFPs” tab positioned on the main page.
Sealed proposals are to be received in the Purchasing Office/Personnel Office, City Hall (1st floor), 169 Main Street, Woonsocket, Rhode Island 02895, until 2:00 P.M. on Friday, January 6, 2023. Date/time stamps of 2:01 P.M. or later on January 6, 2023 will be rejected.
Bids will be opened in the 2nd Floor Conference Room, City Hall, 169 Main Street, Woonsocket RI 02895 on January 6, 2023 at 2:00 P.M.
ALL BIDS MUST BE SUBMITTED IN “DUPLICATE COPY” PLUS ONE ELECTRONIC FILE IN AN ENVELOPE WITH THE EXTERIOR PLAINLY MARKED “BID # 6111, UTILITY BILLING SYSTEM – TECHNICAL PROPOSAL
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